it's always issues around healthcare and access to healthcare in inner cities. >> suarez: access ends up being an enormous issue, because very sick people land in the e.r.s where you've worked, and its a lifetime of accumulated effects, and now you have to fix them. >> right. and fix them fast, in that split second. so see tien come in who are suffering from heart attacks, obviously, who have strokes, but the strokes are a result of uncontrolled high blood pressure, who may be on dialysis, and that's an effect of uncontrolled diabetes and high blood pressure. i see trauma cases, gunshot-- young gunshot-- victims who prematurely lose their lives on the streets. i see cases of patients who don't have health insurance, and so they try to doctor themselves at home, and when all else fails, they just sort of finally give in and come in to the emergencdepartment for treatment. on the other side of the spectrum, i'm also seeing mental illness, exacerbation of mental illness, depression, schizophrenia-- untreated, undiagnosed, where the patients have chronically suffered from these ailments a